Every Nuri kit is made to order in our Albury-Wodonga factory and comes flat-packed.
• Delivered to your door: usually 2 to 4 weeks from your order.
• Pick up from our Albury warehouse: usually ready in about 3 weeks. We'll contact you to book a pick-up time.
• These are estimates. If anything changes, we'll let you know straight away.
• Pick up (by appointment): 516A Nurigong St, South Albury NSW 2640. Free.
• Free delivery within the Albury-Wodonga area (postcodes 2640, 2641, 3690 and 3691).
• We deliver in NSW and VIC, up to 400 km from Albury. The delivery cost depends on distance and is shown at checkout before you pay.
• Further than 400 km, or checkout can't price your postcode? Call 02 6042 4899 for a quote.
Delivery prices are set by postcode. If the truck trip to your address costs more than checkout showed, we'll call you before we dispatch. You can choose to pay the difference, pick up free from Albury instead, or cancel for a full refund. Nothing extra is charged without your OK.
• We'll call you to book a delivery day.
• Your kit is delivered by crane truck and unloaded on your property where it is safe and practical to do so.
• It's your responsibility to make sure there is enough clear, safe space for the delivery on the day (no low wires or branches, firm ground), and that someone 18+ is home to receive the kit.
• If the truck can't safely deliver because the site isn't ready, or nobody is home, you'll need to pay for the repeat delivery.
• Sheet iron stacked on a pallet.
• Wall frames stacked and bound together.
• Screws, brackets and fixings in a cardboard box.
• Instructions and guides are sent to your email.
• Check for damage before you sign for it, and take photos if anything looks wrong.
• Check your parts against the parts list and tell us within a reasonable time (ideally within 7 days) if anything is missing or damaged. We'll sort it out.
• Store the kit flat, off the ground and covered until build day.
Questions? Call 02 6042 4899 or email hey@buildwithnuri.com.au (Mon–Fri, 8:30am–5pm).
